Returns a list of agents that use the specified media file in their configuration. Each agent entry includes the usage context (warmTransfer, coldTransfer, or ambientNoise) indicating where the media is used.
Media file identifier
Returns agents using media successfully
List of agents using a specific media file, including context about how each agent uses the file. Useful for understanding the impact of modifying or deleting a media file, as changes will affect all listed agents' call handling behavior.
Agents configured to use this media file. When the media file is modified or deleted, these agents' transfer and ambient noise features will be affected. Review this list before making changes to understand the impact.