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Documentation Index

Fetch the complete documentation index at: https://docs.blackbox.dasha.ai/llms.txt

Use this file to discover all available pages before exploring further.

Get your agent live. Choose your deployment channel and follow the quick start guide. What you’ll learn: Available deployment channels and how to set up each one.

Deployment channels

ChannelUse caseGuide
Inbound phoneReceive calls via SIP trunkInbound Calls
Outbound phoneMake calls via APIOutbound Calls
Web integrationEmbed voice/chat in your websiteWeb Widget
Test agents thoroughly before deployment. Enabled agents receive live traffic immediately.

Quick start: Inbound calls

Receive calls on a phone number routed to your agent.
1

Get SIP credentials

Obtain credentials from your SIP provider (Bandwidth, Telnyx, etc.)
2

Configure inbound

Dashboard → ConnectionsTelephony → Add trunk
3

Link agent

Route incoming calls to your agent’s SIP URI
4

Test

Call the number, verify agent answers

Inbound Calls

Complete guide with provider-specific setup

Quick start: Outbound calls

Make calls from your agent via API.
1

Configure SIP trunk

Set up outbound credentials (server, auth, caller ID)
2

Schedule call

Use the API to schedule calls with priority and deadline
3

Monitor

Check status via API or dashboard

Outbound Calls

Complete guide with bulk scheduling and campaigns

Quick start: Web integration

Embed voice or chat agents in your website.
1

Create web integration

Dashboard → ConnectionsWeb Integrations → Create integration
2

Configure settings

Set allowed origins, features (voice/chat), and widget appearance
3

Embed widget

Add the generated script tag to your website
4

Test

Visit your site, verify widget appears and connects

Web Widget Embedding

Complete guide with customization options

Pre-deployment checklist

Before going live, verify your configuration:

Production Checklist

Complete pre-launch verification guide

What’s next

Phone Numbers

Configure SIP settings and caller ID

Web Widget

Embed agents in your website

Production Checklist

Pre-launch verification